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At Vallmoro, your trust and privacy are paramount. We want you to feel confident about
how we collect, use, and safeguard your personal information while you explore our
world of premium luggage and accessories. This Privacy Policy explains our practices
for information collected through:
• Our websites (collectively, the “Websites”)
• Our social media channels and pages
• Email communications linking to this Privacy Policy
• Offline interactions where required by law
By using any of our services (“Services”), you consent to this Privacy Policy.
1. Personal Information We Collect
“Personal Information” is any information that identifies you as an individual, including
but not limited to:
• Name
• Postal address (billing and shipping)
• Phone number
• Email address
• Payment information (credit/debit cards)
• Social media IDs and profile information
How We Collect Personal Information:
• Through our Services: When you make a purchase, sign up for our newsletter, or
interact with our content.
• Offline: Visiting our stores, attending trade events, calling customer support, or
making offline purchases.
• From Other Sources: Affiliates, marketing partners, social media connections, or
publicly available information.
Note: Payments may be processed by trusted third-party payment gateways; their
privacy policies apply to the information you provide to them.
2. How We Use Personal Information
We may use your information to:
• Respond to inquiries and fulfill your orders
• Send updates about changes to policies, terms, or other important information
• Personalize your shopping experience and recommend products
• Administer contests, promotions, or sweepstakes
• Improve our Services, detect fraud, analyze trends, and develop new offerings
3. Sharing Your Information
Your personal information may be shared:
• With Vallmoro affiliates and trusted service providers (e.g., website hosting,
payment processing, delivery, IT services)
• With third-party sponsors of contests or promotions
• On social platforms, if you choose to share content or connect your social media
account
• In case of a corporate event (merger, sale, or transfer of business assets)
We may also disclose information when required by law or to protect Vallmoro, our
affiliates, you, or others.
4. Other Information We Collect
“Other Information” is data that does not identify you personally, such as:
• Device/browser type and usage
• Cookies, pixels, and other tracking technologies
• Aggregated or anonymized demographic information
How We Collect It:
• Automatically through devices or browsers
• Using cookies and pixels to improve navigation, customize experiences, and
deliver relevant advertising
Analytics: We use Google Analytics, Emarsys, SessionCam, and similar services to
understand and improve your experience. You may opt out where applicable (links
provided on service websites).
5. Third-Party Services & Links
• Our Services may include links to third-party websites. Vallmoro is not
responsible for their privacy practices.
• Third-party payment gateways have their own privacy policies; your information
may be subject to laws outside your country when using them.
• Once you leave our website or are redirected to a third-party platform, this
Privacy Policy no longer applies.
6. Advertising & Cookies
We may use third-party advertising networks to provide relevant ads across devices.
Cookies, pixels, and similar technologies help us measure ad effectiveness and
personalize content.
You may manage cookie preferences through your browser settings or visit:
• Network Advertising Opt-Out
• About Ads Opt-Out
7. Security
We implement organizational, technical, and administrative measures to protect your
personal information. While we strive for security, no system is 100% risk-free. If you
believe your interaction with us is compromised, please contact us immediately.
8. Your Choices
• Marketing Communications: You can opt out of emails or communications at
any time by clicking unsubscribe links or contacting us at vallmoro.com/support
• Access & Updates: You can review, correct, or request deletion of your personal
information.
Contact us at:
Phone: (+91) 9266610161
Address: Vallmoro / Ajdeep Creations Pvt. Ltd.- A1/9, Moti Nagar, New
Delhi-110015, India
Certain data may need to be retained for legal or transactional purposes.
9. Retention
We retain personal information only as long as necessary to fulfill purposes outlined in
this policy or as required by law.
10. Minors
Our Services are not directed to individuals under 18, and we do not knowingly collect
personal information from minors.
11. International Transfers
Your data may be stored and processed outside your country of residence. By using
our Services, you consent to such cross-border transfers.
12. Sensitive Information
Please do not send sensitive personal information (e.g., health, race, religion,
government IDs) via our Services.
13. Updates to this Policy
We may update this Privacy Policy periodically. The “LAST UPDATED” date at the top
indicates the most recent revision. Continued use of our Services after updates
indicates your acceptance of the changes.