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View compareFAQs(Frequently Asked Questions)
Do the photos on Vallmoro’s site match the product exactly?
Yes, what you see is what you get. Every Vallmoro product is photographed to
reflect its true color, size, and design. While slight variations may appear due to
lighting or screen settings, your Vallmoro will arrive just as sophisticated as it
looks online.
What materials are Vallmoro luggage pieces made from
Each Vallmoro is built with a premium ABS shell for exceptional strength and
impact resistance, complemented by high-quality PU leather that adds a touch
of luxury to its exterior. The aluminum telescopic handle ensures lasting
durability, while the ultra-smooth 360° wheels deliver effortless gliding. Inside, a
soft-touch luxury lining mirrors the same elegance and refinement found on the
outside.
Why doesn’t Vallmoro luggage have multiple compartments inside?
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Is Vallmoro luggage lightweight?
Absolutely, Vallmoro luggage is engineered to be light on your hands but tough
on the journey. The polycarbonate shell keeps it feather-light while ensuring it
can take on the knocks of travel without weighing you down.
Does Vallmoro luggage come with TSA-approved locks?
Yes. Every Vallmoro piece is fitted with TSA-approved locks, ensuring peace of
mind during international travel. Security, without compromise.
What is Vallmoro’s return policy?
If your Vallmoro isn’t the perfect match, you may return it within 7 days of
delivery. To be eligible, it must be unused, in its original packaging, and
accompanied by proof of purchase. Once checked, refunds are processed
within 7–10 business days.
How do I initiate a return or exchange for Vallmoro?
Login to your account ---> order history---> select the product to be returned
---> press return.
Vallmoro ensures the process is smooth and hassle-free.
How do I clean and care for my Vallmoro luggage?
For lasting freshness, shield your luggage with the transparent protective
cover to guard against dust, spills, and unexpected showers
o To clean your case, please wipe the dust with a soft damp cloth, and gently
dry the surface. Some dirt and scuff marks can be removed with a neutral
eraser.
o Please use a warm damp cloth and mild soap to remove strong adhesives
from airport communication stickers, sometimes you may need an alcohol
pad to help remove the glue on the surface, and then gently dry the area.
o Do not apply or use any cleaning or coating products on the leather parts, as
they may discolor or damage the leather. Pre-testing on a small area is
recommended before using any cleaning products on the entire surface of
the suitcase
How will you track Your Vallmoro luggage order?
The moment your Vallmoro luggage sets off, we’ll send you an email with your
tracking number and a direct link—so you can follow its journey every step of
the way.
How do I contact Vallmoro customer service?
We’re here for you.
-Email: vallmoro.com/support
-Phone/WhatsApp: +91-9266610161 (Mon–Sat, 10 AM – 7 PM IST)
Your Vallmoro experience doesn’t end at purchase — it’s just the beginning.
Which Vallmoro size should I go for?
Vallmoro Carry-On
Crafted for the art of short escapes. Fits seamlessly into cabins and glides with
ease through weekend plans.
o Weight: 3.9 kg
o Dimensions: 55.5 × 33 × 19.5 cm
o Capacity: 36 litres
• Vallmoro Check-In Large
Built for journeys that last a week, where balance between space and elegance
matters.
o Weight: 6.1 kg
o Dimensions: 79 × 48 × 27 cm
o Capacity: 102 litres
• Vallmoro Check-In Medium
Designed for grand holidays and longer stays, carrying your world with poise.
o Weight: 5.0 kg
o Dimensions: 66 × 36 × 21 cm
o Capacity: 50 litres
• Vallmoro Keepsake Case
A heritage piece for collectors of experiences. Spacious, structured, and iconic.
o Weight: 1.3kg
o Dimensions: 32 × 22 × 13 cm
o Capacity: 9 litres
Where are Vallmoro products made?
All Vallmoro pieces are conceptualized and designed in India with a strong focus
on timeless aesthetics and modern functionality. To maintain world-class
standards, we partner with leading manufacturers in China under strict quality
checks.
How can I place a bulk or corporate order with Vallmoro?
We’d love to collaborate. Drop us an email at bulkorders@vallmoro.com with
your requirements and contact details. Our team will connect quickly and yes,
Vallmoro offers special corporate and bulk pricing for larger orders.
What if my Vallmoro shows dents after an airport journey?
Travel isn’t always gentle, and airports can be especially unforgiving. Vallmoro
luggage is built with a resilient ABS shell, designed to absorb impact and
continue protecting what matters most — your belongings.
While the case may bear a mark or two from its travels, these signs are
reminders of a life well-travelled. If damage occurs due to airline handling, we
recommend filing a claim directly with the airline or airport authority.
Vallmoro’s warranty covers manufacturing defects — ensuring that
craftsmanship, not circumstance, defines your experience.
